View our privacy policy. Click here to continue to Loss Prevention Magazine. This advertisement will close in seconds Loss Prevention Media. Magazine Reviews. Stay Updated. Sign up now. How Does Memory Work? New Whitepapers. Advice from the Loss Prevention Experts September 28, The announcement comes after months of criticism of McDonald's by its restaurant workers, who say they have experienced violence , sexual harassment and other workplace issues at both corporate and franchise locations.
In May , workers' rights organizations and the Time's Up Legal Defense Fund said a number of sexual harassment charges and lawsuits had been filed against the fast food chain, and workers hosted a protest in Chicago over the issue.
With protesters at the gates, McDonald's talks up its success story. This is the first time McDonald's has provided such training for its nearly , US restaurant workers like cooks and cashiers.
After the criticism over workplace safety issues began last year, the company conducted manager and restaurant operator trainings and introduced an anonymous hotline for employees to report concerns. Read More. But the workers' rights groups say these measures are not enough, and urged the company to do a better job of ensuring reports of workplace issues are handled properly. Training is useless if those who ignore its lessons face no consequences," the groups said.
Jim Sisco, CEO of corporate risk advisory firm Enodo Global, said that the training program is unlikely to create real change in McDonald's corporate culture unless the company talks directly to workers about the issues they face and comes up with solutions that can be measured. The company will require the training at all of its corporate-owned restaurants and strongly encourages its franchise owners to implement the program. Quality Management. Sustainability Management. Vendor Management.
Work Observations. Get the level of configuration and customization you need. Forget one-size-fits-all. This is your way to do software. The goal of the training? To address workplace bullying , discrimination, and sexual harassment in the workplace. It will include a mix of in-person and online training and will cover issues from retaliation prevention to defusing violent situations to reporting a harassment complaint.
Worse, some workers found that their hours were slashed after filing complaints. Others faced disciplinary action — or were fired outright. The tragic reality for many fast-food workers especially women of color in low-wage jobs is that harassment is commonplace. Unfortunately, while training and workplace policies exist, they often go un-enforced.
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